our courses
SINGLE MODULES
We believe staff work is built on four essential skillsets: doing the right things instinctively, thinking analytically, writing with clarity, and presenting with confidence. Officers in the public service also have to know how to manage meetings competently.
Staff instincts
Develop the right mindsets and perform the right actions—to serve the organisation, staff the boss, and advance one’s self.
administrative details
• 1-day course: 9am to 5pm
• $338 per pax (no GST charges)
• Excludes venue and refreshments
• Class size: 18-24 pax
Course contents
• Why staff work?
• Roles of a staffer
• Managing issues
• Recommending ideas
• Implementing ideas
• Identifying lessons
• Staying savvy
Critical thinking (Staff Analyses)
Analyse issues thoroughly, to diagnose problems, propose solutions, and make recommendations.
administrative details
• 1-day course: 9am to 5pm
• $338 per pax (no GST charges)
• Excludes venue and refreshments
• Class size: 18-24 pax
COURSE CONTENTS
• Diagnosing problems
• Validating and justifying solutions
• Assimilating perspectives
• Formulating plans
• Framing ideas
Professional writing (Staff Writing)
Write in clear, concise, and correct ways—to allow readers a single, rapid reading.
administrative details
• 1-day course: 9am to 5pm
• $298 per pax (no GST charges)
• Excludes venue and refreshments
• Class size: 18-24 pax
COURSE CONTENTS
• Flowing ideas
• Prioritising contents
• Trimming words
• Simplifying language
• Sharpening meanings
• Rectifying errors
Vetting, with AI tools (STAFF VETTING)
Produce drafts using AI tools for better productivity, and vet the drafts for context and precision.
administrative details
• 1-day course: 9am to 5pm
• $328 per pax (no GST charges)
• Excludes venue and refreshments
• Class size: 18-24 pax
• Participants require their own laptops with access to Pair Chat, ChatGPT or Co-Pilot
COURSE CONTENTS
• Introduction to AI writing tools
• Using prompts
• Recognising limitations of AI tools
• Vetting drafts for context
• Vetting drafts for precision
impactful Presentations (Staff Presentations)
Deliver clear, confident, and engaging presentations.
administrative details
• 2-day course: 9am to 5pm
• $628 per pax (no GST charges)
• Excludes venue and refreshments
• Class size: 18-24 pax
• Participants must have laptops
• Only offered as part of composite course
COURSE CONTENTS
• Preparations
• Slides
• Body language
• Verbal delivery
• Managing anxiety
• Answering questions
Staffing Meetings
Manage executive meetings competently, and write accurate and purposeful meeting minutes.
administrative details
• 1-day course: 9am to 5pm
• $288 per pax (no GST charges)
• Excludes venue and refreshments
• Class size: 18-24 pax
COURSE CONTENTS
• Purposes of meetings and minutes
• Secretarial responsibilities
• Taking notes
• Identifying key points
• Filtering details
• Phrasing comments
• Seeking approval
• Using AI tools
COMPOSITE courses
We also offer bundled programmes, which consist of the full suite of the courses above, or a mix-and-match of various courses. For such programmes, please write to us to discuss your requirements.